Features
Everything you need to automate customer experience
From a single website chatbot to a fully orchestrated omnichannel AI agent that books appointments, answers complex questions, and scales your support without adding headcount.
Omnichannel
One AI agent, every channel
Deploy across all channels from a single configuration. Your AI learns once and works everywhere.
Website Chatbot
Convert visitors into customers, 24/7
Deploy an AI agent on your website that answers questions, books appointments, and qualifies leads — all while you sleep.
- Install with one line of code
- Customizable branding and styling
- Mobile-responsive chat widget
Meet customers on the world's largest messaging platform
Connect your WhatsApp Business API and let AI handle customer inquiries across your most popular channel.
- Official WhatsApp Business integration
- Rich media messages and buttons
- Broadcast campaigns with AI personalization
Turn DMs into revenue with automated responses
Never miss an Instagram DM again. AI responds instantly to product inquiries, order tracking, and support requests.
- Auto-reply to DMs and story mentions
- Product catalog integration
- Sentiment analysis and escalation
Facebook Messenger
Automate Messenger at scale
Handle thousands of Facebook conversations simultaneously with context-aware AI that understands your brand.
- Persistent menu and quick replies
- Facebook Page integration
- Analytics and conversation insights
Mobile App
Native in-app support powered by AI
Embed AgentEQ directly into your iOS or Android app with our SDK for seamless in-app customer support.
- React Native and native iOS/Android SDKs
- Push notification support
- Session persistence and user context
Platform
Built for teams that need real results
AI Knowledge Base
Upload documents, connect your help center, or paste URLs. AgentEQ builds a vector knowledge base your AI can search in milliseconds.
Smart Routing
Route complex questions to human agents based on sentiment, intent, or custom rules. Never lose a high-value lead to automation.
Analytics Dashboard
Track resolution rates, response times, CSAT, and custom metrics. Export everything to your data warehouse.
Action Automation
Connect to Zapier, n8n, or webhooks. Let your AI book appointments, create tickets, update Salesforce, and more.
Privacy & Compliance
SOC 2 Type II certified, GDPR compliant, and HIPAA-ready. Your data stays yours — we never train models on customer conversations.
BYOK or Managed AI
Bring Your Own Key for OpenAI, Anthropic, or Google — or use our managed infrastructure. You choose what works for your compliance needs.
Team Collaboration
Invite unlimited team members with role-based permissions. Shared inbox, internal notes, and handoff workflows.
Escalation Handling
When AI can't solve it, seamlessly escalate to a human agent with full conversation history and context.
Custom Branding
White-label the chat widget with your colors, logo, and fonts. Match your brand perfectly across every channel.
Integrations
Works with your existing stack
Native integrations with the tools you already use. Plus webhooks and API access for custom workflows.
Start building your AI agent today
Join thousands of businesses using AgentEQ to automate customer conversations and scale support.
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